FAQ

Bookings can be made online here, through e-mail at info@hillsidecaravanpark.co.uk, via telephone on 01845 537349 or in person.

Yes, deposits are required to seal all bookings. Touring caravans require a £40 deposit, pods require full payment and the Granary Cottage is £100 subject to booking date.

We offer annual, monthly and summer storage on a pitch and store basis. Please see more details here…

For matters requiring immediate attention the park's telephone number is 01845 537349. The park's email address info@hillsidecaravanpark.co.uk can also be used for non-urgent matters.

For caravan customers, the standard arrival time is after 1pm and departure time before 12 noon. In order to make your stay as comfortable as possible, we do offer late departures. Late departures are handled on a case by case basis dependent on availability. If you know you require a late departure in advance please let us know, this gives us a greater chance of accommodating your needs.

For pod customers, the standard arrival time is after 2pm and departure time before 10am. Late departures are available subject to availability. 

For Granary Cottage, the standard arrival time is after 4pm and departure time before 10am. Late departures are available subject to availability. 

The park is open from 4 February to the 4 January.

We can accommodate late arrivals. Customers must first contact us to organise a later arrival to ensure the best possible experience.

The nearest supermarket is Tesco at Thirsk 12 minutes away from the site. The address is Station Rd, Thirsk YO7 1PZ.

We have a small on site shop selling essentials such as bread, milk and a selection of household foods.

There is an on-site car park available for customers coming with more than one car. They must be checked in and a small fee is due upon arrival at reception.

The park operates Wi-fi on a ticket system starting from £3 for 24 hours. Wi-Fi is available free of charge in the coffee lounge where tea and coffee is also available.

Tents are not in accordance to our site licence and are not permitted on site.

We are a Calor gas stockist, please visit reception for more details regarding availability and pricing.

We stock a variety of Calor gas bottles.

Commercial vehicles must remain in the car park at reception at all times.

The Park is disabled friendly and offers two disabled friendly washrooms, one on the main amenity block and one near the reception area of the site. The reception area and coffee lounge both have access ramps and automatic opening doors which are wheelchair friendly. Please call us regarding specific accommodations to discuss your requirements.

In the Deluxe mega pod, bedding, pillows and crockery are provided.

In the Mega pod, you will need to provide your own bedding/pillows and towels or add on a bedding or towel pack at the time of booking ro hire these from us. A cutlery/crockery set is available for hire or you can bring your own camping pack. You may wish to bring a camping stove or BBQ, alternatively we have one available to hire including gas. We have a small shop on site for food. The closest supermarket is approximately a 12 minute drive.

BBQ’s are allowed but must be raised from the ground and discarded of before departure. A gas BBQ with heating plate is available to hire from reception and is ideal for your cooking requirements during your stay.

We do have 1 pod available which is dog friendly. Please specify at the time of booking if you have a dog which you plan to bring.

In the Deluxe mega pod, cutlery and crockery are provided.

In the Mega pod, you will need to provide your own cutlery and crockery or alternatively, you could add a cutlery/crockery set onto your booking. This can be added in the online booking process or please ask about this when booking online, via email or in person.

The Deluxe Mega Pod sleeps up to 5 people which includes a fixed double bed, a bunk bed and a sofa bed.

The Mega Pods sleep up to 4 people which includes a fixed double bed and a sofa bed.

The cottage sleeps a maximum of six people. This includes one double bedroom with en-suite, one twin bedroom with en-suite shower room and one double sofa bed in the living area.

The cottage is fully furnished, including bedding and towels.

Pets are unfortunately not allowed for cottage bookings.